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Problema SMTP en WordPress al cambiar a webempresa  

 
Esther
 Esther
Nuevo usuario

Buenas tardes, acabo de mudar mi web a webempresa, mi dominio está apuntando a las DNS de webempresa, estoy configurando el SNMP en mi WordPress y cuando hago un test de envío de correos me aparece lo siguiente

2020-04-27 13:33:06 Connection: opening to ssl mail.byvicky.es:465, timeout=300, options=array ()
2020-04-27 13:33:07 Connection: opened
2020-04-27 13:33:07 SMTP -> get_lines(): $data is ""
2020-04-27 13:33:07 SMTP -> get_lines(): $str is "220-s5.gestiondeservidor.com ESMTP Exim 4.93 #2 Mon, 27 Apr 2020 15:33:06 +0200 "
2020-04-27 13:33:07 SMTP -> get_lines(): $data is "220-s5.gestiondeservidor.com ESMTP Exim 4.93 #2 Mon, 27 Apr 2020 15:33:06 +0200 "
2020-04-27 13:33:07 SMTP -> get_lines(): $str is "220-We do not authorize the use of this system to transport unsolicited, "
2020-04-27 13:33:07 SMTP -> get_lines(): $data is "220-s5.gestiondeservidor.com ESMTP Exim 4.93 #2 Mon, 27 Apr 2020 15:33:06 +0200 220-We do not authorize the use of this system to transport unsolicited, "
2020-04-27 13:33:07 SMTP -> get_lines(): $str is "220 and/or bulk e-mail."
2020-04-27 13:33:07 SERVER -> CLIENT: 220-s5.gestiondeservidor.com ESMTP Exim 4.93 #2 Mon, 27 Apr 2020 15:33:06 +0200 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail.
2020-04-27 13:33:07 CLIENT -> SERVER: EHLO byvicky.es
2020-04-27 13:33:07 SMTP -> get_lines(): $data is ""
2020-04-27 13:33:07 SMTP -> get_lines(): $str is "250-s5.gestiondeservidor.com Hello cp468.webempresa.eu [51.254.199.25]"
2020-04-27 13:33:07 SMTP -> get_lines(): $data is "250-s5.gestiondeservidor.com Hello cp468.webempresa.eu [51.254.199.25]"
2020-04-27 13:33:07 SMTP -> get_lines(): $str is "250-SIZE 52428800"
2020-04-27 13:33:07 SMTP -> get_lines(): $data is "250-s5.gestiondeservidor.com Hello cp468.webempresa.eu [51.254.199.25]250-SIZE 52428800"
2020-04-27 13:33:07 SMTP -> get_lines(): $str is "250-8BITMIME"
2020-04-27 13:33:07 SMTP -> get_lines(): $data is "250-s5.gestiondeservidor.com Hello cp468.webempresa.eu [51.254.199.25]250-SIZE 52428800250-8BITMIME"
2020-04-27 13:33:07 SMTP -> get_lines(): $str is "250-PIPELINING"
2020-04-27 13:33:07 SMTP -> get_lines(): $data is "250-s5.gestiondeservidor.com Hello cp468.webempresa.eu [51.254.199.25]250-SIZE 52428800250-8BITMIME250-PIPELINING"
2020-04-27 13:33:07 SMTP -> get_lines(): $str is "250-AUTH PLAIN LOGIN"
2020-04-27 13:33:07 SMTP -> get_lines(): $data is "250-s5.gestiondeservidor.com Hello cp468.webempresa.eu [51.254.199.25]250-SIZE 52428800250-8BITMIME250-PIPELINING250-AUTH PLAIN LOGIN"
2020-04-27 13:33:07 SMTP -> get_lines(): $str is "250 HELP"
2020-04-27 13:33:07 SERVER -> CLIENT: 250-s5.gestiondeservidor.com Hello cp468.webempresa.eu [51.254.199.25]250-SIZE 52428800250-8BITMIME250-PIPELINING250-AUTH PLAIN LOGIN250 HELP
2020-04-27 13:33:07 Auth method requested: UNKNOWN
2020-04-27 13:33:07 Auth methods available on the server: PLAIN,LOGIN
2020-04-27 13:33:07 Auth method selected: LOGIN
2020-04-27 13:33:07 CLIENT -> SERVER: AUTH LOGIN
2020-04-27 13:33:07 SMTP -> get_lines(): $data is ""
2020-04-27 13:33:07 SMTP -> get_lines(): $str is "334 VXNlcm5hbWU6"
2020-04-27 13:33:07 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2020-04-27 13:33:07 CLIENT -> SERVER: bm8tcmVwbHlAYnl2aWNreS5lcw==
2020-04-27 13:33:07 SMTP -> get_lines(): $data is ""
2020-04-27 13:33:07 SMTP -> get_lines(): $str is "334 UGFzc3dvcmQ6"
2020-04-27 13:33:07 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2020-04-27 13:33:07 CLIENT -> SERVER: K1g0LEwmNVlqfUox
2020-04-27 13:33:09 SMTP -> get_lines(): $data is ""
2020-04-27 13:33:09 SMTP -> get_lines(): $str is "535 Incorrect authentication data"
2020-04-27 13:33:09 SERVER -> CLIENT: 535 Incorrect authentication data
2020-04-27 13:33:09 SMTP ERROR: Password command failed: 535 Incorrect authentication data
SMTP Error: Could not authenticate.
2020-04-27 13:33:09 CLIENT -> SERVER: QUIT
2020-04-27 13:33:09 SMTP -> get_lines(): $data is ""
2020-04-27 13:33:09 SMTP -> get_lines(): $str is "221 s5.gestiondeservidor.com closing connection"
2020-04-27 13:33:09 SERVER -> CLIENT: 221 s5.gestiondeservidor.com closing connection
2020-04-27 13:33:09 Connection: closed
SMTP Error: Could not authenticate.

como se puede ver, hay sitios en los que se me menciona "s5.gestiondeservidor.com" que es de mis hosting antiguo y no se que puedo hacer para que funcione el envío de los correos.

 

Muchas gracias por vuestra ayuda.

Este debate ha sido modificado el hace 5 años por Gerard Martínez
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Respondido : 27/04/2020 3:05 pm
Esther
 Esther
Nuevo usuario

Ya lo he arreglado, simplemente era cambiar mail.byvicky.es por cp468.webempresa.eu

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Respondido : 27/04/2020 3:29 pm

Pepe
 Pepe
Soporte CMS Webempresa Admin

Hola Esther.

Ostras !!!!! Genial.....  es que sois buenas 👍 

Me alegra que lo solucionaras 😀 

 

Gracias por informarnos, cerramos el tema.

Un saludo

ResponderCitar
Respondido : 27/04/2020 3:49 pm